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All leaseholders will have recently received letters from Mainstay informing them of their latest gaffe:- that being their failure to include ground rent within the most recent service charge demands.
Despite the late June bills clearly stating that ground rent payment was included, it now transpires that it was not. Nevertheless, and despite it being yet another Mainstay mistake, this did not deter them from subsequently pursuing a number of leaseholders for "arrears", even though those leaseholders had in good faith paid all that had been demanded of them at the time.!
Whereas the above is bad enough in itself, the letter of "apology" only serves to exacerbate matters, for it goes on to request payment from all leaseholders (a.s.a.p.) of the sum of £300, the sum supposedly outstanding.
(They have also overlooked the fact that payment of ground rent is twice yearly, so no-one would be liable to pay such a sum.!)
But the errors do not stop there, for even more embarrassingly Mainstay has clearly overlooked the fact that ground rent payment was not even payable until July 30th: that being the due date stated within the Section 166 Notices that are legally required to accompany all ground rent demands...
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Welcome to our all new upgraded site, which has been configured for typical Home PC users accessing via a broadband link and using the free Adobe Acrobat Reader Version 6.00 and later.
N.B - As many ISP's are increasing the effectiveness of their spam filters, it is possible a number of site entry applications may not have reached us - or our response reached you.! If you think this is the case, then please do try again: and then add our site email address to your "allowed" emails list... |
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Has been created by a group of resident leaseholders for all 280 leaseholders of Landmark Place, Cardiff and invited guests only.
Due to the "non-public" nature of some of the content, site access must regrettably be limited to those in possession of a valid username and password.
If you feel you qualify for full entry, you can apply via the email link above. But please note, evidence of your identity as a leaseholder will first be required...
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Whereas this site is mainly intended as an information exchange for leaseholders & residents of Landmark Place, Cardiff, please do contact us if you too are experiencing poor service from the Mainstay Group and would like to compare experiences.
Any comments will be most welcome and total confidentiality (if preferred) assured...
Click here to send us an email
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